Get a Strong Customer Support System!
Poor customer service can drive away your best clients. Learn why investing in a strong customer support system is essential to keeping your customers happy, building referrals, and maximizing business growth.
Brand Building
Author Naomi Simson has got the idea in her article: “Brand building through the ‘out of the office’ message,” where she discusses the idea that even the small things count. her thoughts revolve around the idea that everything you do that is connected to your business is part of your brand building strategy. That’s why famous people drive limousines and why President Elect Barack Obama shouts, “Yes We Can!”
I’ve got a partner – Ken Burnt of Perimeter Wealth who calls himself, “The Happy Tax Man.” Do you think people remember that? You’d better believe it! Are people beating down his doors? He’s the best tax man around, at the lowest price. It almost doesn’t make sense, but his brand is getting in touch with and assisting those small business people who are in the trenches day in and day out. He figures, like we do, that ALL of us can win, instead of the few.
So think about how you can expand your brand…how you can make an ongoing impression on people that they will remember. As Ms. Simson suggests, it could be as simple as your ‘out of the office’ reminder to your voicemail message to a personalized footer.
At Aepiphanni Business Solutions, we are a Small Business Consulting Firm dedicated to serving the needs of small business owners. We specialize in helping you develop strategies for your organization, and are committed to your success. If you have further questions about creating your strategy or developing your vision, please give me, Rick Meekins, a call at 678-265-3908, or email us at info@aepiphanni.com.
Labels: Management and Leadership
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Rick Meekins
Rick Meekins is a Fractional Chief Growth Officer (CGO) to growth stage companies focused on revenue generation and improving operational efficiencies to meet increased demand. He is a dedicated leader and lifelong learner passionate about personal growth and making a positive impact. He has hosted over 100 podcasts through his Aepiphanni Off the Cuff and the Relentless Pursuit of Winning shows and written over 400 articles on various business topics. With a knack for communication and a commitment to integrity, he excels in guiding others and driving meaningful change in both personal and professional realms. Learn more about him and his work at https://linkedin.com/in/rickmeekins
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